1. Introduction

Welcome to HAWK AND HOUNDS TEXTILES PRIVATE LIMITED. We are committed to protecting your privacy and personal information. This policy describes how we collect, use, and share your personal data when you use our website, purchase products, or contact our customer service. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties.

Information You Provide Directly

This includes data you submit when you create an account, place an order, sign up for marketing emails, or interact with customer service. This may include:

• Identification Data: Name, email address, shipping address, and phone number.
• Transaction and Financial Data: Details about purchases, payment information (collected and processed securely by third-party payment gateways), and shipping details.
• Marketing and Preference Data: Your preferences in receiving marketing from us, and sizes/styles you have viewed or saved.

Information Collected Automatically

When you visit or use our services, we automatically collect device and usage data, often through cookies and similar technologies. This data is essential for our business and marketing practices:

• Device Information: IP address, device type, operating system, unique device identifiers, and browser type.
• Usage Data: Pages viewed, products viewed, time spent on the site, referring site, and clickstream data.
• Location Data: Approximate location derived from your IP address for analytics and fraud prevention.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your shopping experience, analyze site usage, and support our advertising efforts. These technologies help us:

• Remember items in your shopping cart.
• Authenticate you on repeat visits.
• Analyze traffic patterns and customer behavior.
• Provide relevant advertisements on our site and across the internet.

4. How We Use Your Information

We use the collected information for four main categories of business purposes:

Service Delivery and Operations

• Fulfilling your orders, processing payments, and managing returns.
• Communicating with you about your order status and service announcements.
• Managing your account and providing customer support.

Personalization and Marketing

• **Product Recommendations:** Using your viewing history and purchase data to recommend relevant apparel.
• **Personalized Content:** Customizing the website layout and content based on your known preferences (e.g., showing women's wear if you frequently browse that category).
• **Direct Marketing:** Sending promotional emails and offers based on your subscription preferences and purchase history.

Advertising and Analytics

• **Interest-Based Advertising:** Working with third-party partners to show you targeted ads for our products on other websites and social media platforms.
• **Performance Tracking:** Measuring the effectiveness of our campaigns and site performance.
• **Analytics:** Analyzing site traffic and customer paths to improve site usability and product offerings.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (e.g., payment processors, shipping carriers, email providers).
• Advertising and Marketing Partners: Third-party ad platforms (like Google or Meta) to provide personalized advertising services, where information like your IP address or hashed email may be shared.
• Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect our rights.

6. Personalized Advertising and Your Choices

We partner with third-party advertisers to deliver interest-based advertisements to you. You have choices regarding how your information is used for this purpose:

• **Cookie Settings:** Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
• **Opt-Out Tools:** You can opt-out of many third-party advertising networks using tools provided by the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).

7. Your Rights

You have the right to access, correct, or delete your personal data held by us. If you have an account, you can manage much of your information directly through your account settings. For all other requests, please contact us using the details below.

8. Contact Information

If you have questions or comments about this policy, please contact us at:

Email: contact@hawkandhounds.com

Mail: HAWK AND HOUNDS TEXTILES PRIVATE LIMITED 123 Main St, Anytown, USA